Tapping the Future of Communications
Since its launch in 2008, Telair has been one of
Canada’s largest and fastest-growing cloud based
business phone system with clients nationwide.
Telair provides business phone systems as a service
while delivering more features, scalability, and flexibility
than its competitors.
Telair combines advanced telephone and PBX
solutions for businesses and professionals that cost
significantly less than mainstream phone companies while
providing cutting edge features as they become available.
That means a simple to use phone system
with essential and advanced features which seamlessly
interconnect with your existing way of working. With
Telair’s unified communications, subscribers receive records
of missed calls, voice mails, and faxes in their email inbox,
ready to be archived and search-able on demand.
Checkout My Business asked CEO Jonathan Geller what’s
unique about Telair, why businesses should use it, and where
technology for businesses are heading....
COMB: How would you best describe what your company?
GELLER: We provide an online-based, all-in-one phone
service to businesses with all the features you need, like
an auto attendant and faxing capabilities, but less of the
overhead cost because we are a cloud based service. This
means there is no big expensive phone system that needs to
be purchased or installed on premise. Plus our systems can
be fully managed by the Telair team, so there is no need to
hire a third party phone technician.
We’ve simplified business phone systems and
made them more cost effective and extremely easy to start
up or migrate. We’ve also made it more convenient for
entrepreneurs and those with remote offices to run their
businesses from their mobile phones, or desktops with our
free app, and all the features of a complete business phone
system can be accessible and managed through a web portal
or mobile device.
COMB: Can you elaborate on how you can seamlessly
connect multiple offices branches or locations under a single?
GELLER: Connecting people is what we do. There is no
limit to how many users that can be added under a single
system, be it local or remote. Adding users is as easy as
adding a Facebook friend. Configuring features or auto
attendants are a just few short clicks.
With our remote capabilities, customers can scale their
business without boundaries or borders. Extension to
extension dialing from across the street or around the world
do not incur any long distance charges.
We make it really easy to grow your business from
one location to many.
COMB: So let’s say somebody comes to you and says “this
all sounds really great, but what can’t I do with stuff that you
could get for free online”?
GELLER: There are other websites and download-able apps
that offer free calling services, that can make it somewhat
easy to operate a business, but only partially. These types
of free services were not designed for a complete business
Running a proper business requires both inbound
and outbound calling, with a real phone number customers
can actually call you on, as well as an auto attendant to help
direct your callers to the right place.
Then there are advanced features like conference
bridging, call transfer, call forward, and unified
communication by having their messages integrated into
one system, that these free services simply don’t offer. Plus
a business does not feel quite complete without an actual
phone at a desk.
COMB: What do customers have to commit to, when they
sign on with you?
There are no contracts or commitments. We are so
confident customers will like or services, there is no need to
lock anyone into an agreement.
We have the history and metrics that backs up our
theory which allows us to spend less time locking customers
in, and to just get them setup.
We strive to be a pleasant easy experience; we want
to offer the best transparent support for our customers and
continually update our system software to include new
features as they become available, making sure that our
platform is always a step ahead.
Our passion is providing the best phone system
possible to help your business communicate and grow.