As a nurse for twenty years, Jana Bartley has seen patients fall through the cracks in the health system, first hand. Unfortunately, she’s not alone.
Four-fifths of Canadians find the health care system too complicated, and more than three-quarters say that navigating the system is a challenge, stressful, and confusing.
“People don’t know what they don’t know,” says Bartley.
Having been a legal nurse consultant for many years, working with several medical malpractice lawyers across Canada, “I’ve seen my fair share of tragic outcomes. I decided I’d rather help to try and prevent a tra...